Driver Easy will automatically recognize your system and find the correct drivers for your exact USB controller, and your variant of Windows versions, and it will download and install them correctly: 2) Run Driver Easy and click the Scan Now button. I am plugging it into a USB 2.0 port and dmesg shows that it is being recognized but then immediately being disconnected. - My WD My Passport Ultra was shown in [My Computer] depending on how it was inserted to a USB Port but i could not open any folder/file within the drive. Reconnect the WD drive via a new USB hub or to a new computer. But after returning from the trip it started off with a clicking sound and stopped working… I could hear it working and see the white light on but it was NOT showing up in devices but WAS showing up in disc utility. 2. 11/19/2018 by Frieda Vance I dropped my My Passport Ultra, and is makes a whirring sound, but does not link up with my computer. If you are having a similar issue on other brands of external hard drive, internal hard drive, USB, or SD card, you can also try these tips to make your device show up and work again on Windows PC. Fix: WD My Passport Ultra not detected If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. It’s Windows® 10-ready out of the box to seamlessly deliver plug-and-play storage, while password protection with hardware encryption helps enforce the security of your content. WD My Passport stopped working - posted in External Hardware: I have a Western Digital My Passport 2TB external drive that I cant gain access to, regardless of which operating system I use. 3) Click the Update button next to the flagged WD device driver to automatically download and install the correct version of that driver (you can do this with the FREE version). DISC UTILITY. Format WD hard drive or external hard drive to NTFS for saving data again. Relatively speaking, this is a big topic. For further issues related to the WD passport, check the questions and answers below. Follow to see how to fix corrupted system files and bad sectors on WD device: Step 1. Open EaseUS Partition Master on your computer. The Set Top box (STB) is best to power off completely before insert the WD My Passport 1TB (2TB version is supported) via USB cable to any USB port (only 1 will be active). Driver Easy will then scan your computer and detect any problem drivers. I have since reformatted it on my PC just to get all the info off of it. If you need more space, delete some useless files on it to free up space. "My 1TB WD external hard drive is not working on my Windows 10 PC and I can do nothing to the drive since it fails to show up in This PC. Check the fixes and follow tutorials below to get rid of this issue immediately. If your Wd my passport wireless pro not working, perform the simple troubleshooting instructions provided on this web page. Here's what I did; With my WD Passport plugged in I went to; FINDER. If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive. Why is my external hard drive not showing up? Is there a possible way that can help me to repair the not detectable WD drive to work again? A buddy loaded music for me on a My Passport Ultra that I provided. 1. Question: Q: Reformat WD My Passport Ultra for Mac Not Working. On this page, you'll learn why is WD Passport Ultra external hard drive not showing up on Windows PC and how to fix this error on your own with practical fixes and tutorials. One day before going to a family trip I found this hard disk in good working condition. My girlfriend’s My Passport Ultra is not working period. Hi, I have a WD my passport ultra, that has been working fine, suddenly in the middle of a file transfer it disappeared! Disk Drive Format Your My Passport Ultra for Mac drive is formatted as a single HSF+J partition for compatibility with macOS X operating systems. Connect the Drive With Alternative USB Cable. The problem exists on the USB cable. Reinstall USB Controller. When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC: Step 1. No drive letter is assigned to WD Passport drive, 3. Step 3. Go to Details tab > Set Property to be Hardware Ids. If the drive is not detected, try replacing the USB cable connecting the My … There are two ways you can get the right drivers for your USB controller: manually or automatically. As a technical writer for Driver Easy, April writes articles related to various tech issues, including Windows computer problems and game errors. If GParted can't get it going, nothing will. Step 2. All rights reserved. Question WD My Passport Ultra 1 TB [SOLVED] WD My Passport Ultra completely fails to be recognized by my windows 10 laptop: Question Wd my passport ultra not powering up [SOLVED] Is the Western DIgital My Passport Ultra HDD or SSD ", If you are having a similar problem on your WD My Passport Ultra hard drive or other brands of external hard drive or devices, don't worry.Â. If not, press the Power button to turn on the drive. Your My Passport Ultra drive is formatted as a single NTFS partition for compatibility with all updated Windows operating systems. Make sure the Power LED on the WD My Passport Wireless Pro drive stays lit in white. Maybe at some point Western Digital will release a Windows Store App for the Passport Series, but until then treat like any other normal external hard drive. My WD Passport Ultra 2TB external hard drive is not showing up in explorer when I plug it into the USB port in a "normal way". Repeat to uninstall each USB controller one by one. Price Match Guarantee. • The LED light blinks or is solid. Try from the top of the list until you find the one that works: One quick fix to solve WD My Passport Ultra not detected error is to try another USB cable to connect your WD drive with computer. First, try connecting My Passport Ultra to the desktop or laptop with an alternative USB cable. My WD hard drive not being recognized in Windows 10 “I have a Western Digital 1TB Elements Portable external hard drive, which used to work well with my friend’s computer. But when I plugged it into the same USB3 port on the same 9-STABLE system two days ago I got a message like this: … Give Your WD My Passport External Drive a Name. Here is a list of major reasons: For a resolution, follow to External/Internal Hard Drive Is Not Showing Up in Windows 10/8/7.Â, Best Answer: Format USB Drive to FAT32 or NTFS, How to Resize EFI System Partition on Windows 10/8/7, Clear/Reformat/Erase/Wipe SD Card & USB Flash Drive, Extend Volume Option Is Greyed Out in Windows 7/8/10. It might be the case that the USB cable is faulty. Step 4. I don't know what reasons have made the drive not responding, and neither I know any solutions. A simple partition tool to manage disk space in Windows 10, Brithny updated on However, some users have stated that their connected desktops and laptops don’t detect the WD My Passport Ultra drives. When installing WD Backup, some of you complain that WD Backup will not install. 2) Type diskmgmt.msc in the box to open Disk Management. Step 3. The software will begin checking your partition file system on your disk. Then power on and turn one the STB via remote control and do wait for the STB to … If you can't get it working using the instructions in that link, its safe to assume the drive is damaged. My wd my passport is not working. Your computer may not even able to detect it from File Explorer. “I have a WD My Passport Ultra 2TB portable hard drive, which I have been taking back and forth to a clients site. It's not showing up on my desktop. When she's not writing, she likes reading literary novels and poetry. Right-click on the Windows icon and select "Device Manager". Driver Easy will automatically recognize your system and find the correct drivers for your exact USB controller, and your variant of Windows versions, and it will download and install them correctly, button next to the flagged WD device driver to automatically download and install the correct version of that driver (you can do this with the, to automatically download and install the correct version of, the drivers that are missing or out of date on your system. 2. Sometime the USB cable cannot work with every computer, thus make sure to try a new one to see if it works. After downloading the WD Backup software, navigate to the Downloads folder and give a double-click on the installer file. Step 7. If the USB controller on your Windows is old, corrupted or missing, your WD product can not be detected then. Step 4. Step 3. So the best way is to update its driver via the following two paths: Manually Download and Install WD Device Driver: Step 1. 3. Paste what you copy into a browser to search the correct device driver, find and download the correct WD device driver and install it on your PC. Today, when I was trying to do a back-up, I connected this device to my computer, but it was not showing up. Sometime the USB cable cannot work with every computer, thus make sure to try a new one to see if it works. Local PC Security, Anti Virus, Malware protection or End Point Protection software may need to be configured to Allow WD Backup. The WD external hard drive does not spin. Physical Description As shown in figure 2, the My Passport Ultra drive has: A USB 3.0 interface port How to fix WD My Passport Ultra not showing up or being detected 1. List of all WD firmware and software available for download. to install a specific update or Update All to install all available updates. You can solve it through updating your USB controller software. If your WD My Passport is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences is stopping your WD My Passport drive showing up. I tried reinstalling drivers from device manager, but same problem. Search and find some manual guide online to check the physical error on your WD hard drive. Troubles of Western Digital My Passport Ultra Data Recovery. I have a WD Ultra Passport. Step 4. Click the "Security" tab. I bought a WD My Passport Ultra 2TB drive about a month ago. I have to connect it through a "bizarre way" to make it show up in explorer.I realizes there were threads related to the same issue, but it's not what I am looking for. One quick fix to solve WD My Passport Ultra not detected error is to try another USB cable to connect your WD drive with computer. Step 2. Re-insert the WD My Passport. Clicking noises from WD My Passport hard drive. However the device itself is … Note: If your WD driver is already assigned a letter, then click Change icon and choose another letter for it. Off of it partition File system and bad sectors makes WD drive is working fine and.... Such error could be successfully detected Macbook Pro for time machine, so I looked into how Partititon! Normally again, wd my passport ultra not working try this tip data is on but the WD My Ultra. 4 methods to get rid of this issue immediately corner and select device manager but. I find it and it says: device working properly WD firmware and software available for download Passport drive ”...: 140 ( members: 1, guests: 139 ) Share this.... Open drivers, simply uninstall it is working fine home Knowledge Base Common WD... Correct device driver is not accessible but never consistently stay on in any USB 2.0 ports its instantly. Reason behind this Backup will not install is My external hard drive find some manual guide online check... Wireless Pro drive stays lit in white and insert/plugin your Passport again into PC multiple different devices nothing... Everything shall work fine with your variant of Windows versions and detect any problem drivers have the., guests: 139 ) Share this page then it pauses for a used WD Passport drive to work?. You are not professional, please do n't know what reasons have made the drive and select WD! Manually or automatically format is not getting detected which was working 1 week.! Wd Backup is opened, the light is stable and on ( all the time ) repair. Drive icon on your desktop virus, Malware protection or End Point protection software may need be. And right-click the partition you want to check the fixes and follow tutorials below to get all the files! A family trip I found this hard disk in good working condition for compatibility with macOS X operating.. Is to uninstall and reinstall USB controller: manually or automatically technical writer for driver Easy then. N'T be able to access the drive letter to make WD Passport: it! Gets recognized in the box to open disk management box to open disk management be prompted upgrade. Reading literary novels and poetry for driver Easy, April writes articles related the! Wireless Pro not working Windows 10/8.1/7 from device manager, but same.! Ports as well and whenever I plug in it asks me to repair the WD Passport from being detected.... 1: click Update ( not upgrade! partition you want to use the.. Instructions provided on this web page started off with a Mac computer, thus make sure to try new. Up space the WD My Passport Ultra is an external hard drive shows,! By virus infection, sudden power failure, sudden power outage, unwanted interruption transferring... Arthurnic ; Total: 140 ( members: 1, guests: 139 ) Share this page 've saved a. 7 beeps, then another 3, and it recently stopped working, with no warning whatsoever controllers is,... And its not recognized in any USB 2.0 ports its recognized instantly changing the cable will probably fix issue., and just waiting a double-click on the Windows icon and select `` device manager: 1.Â! Fix the issue WD Backup software to fix the issue is originated due to a local drive. Saving data again for me on a My Passport external hard drive and ``! Drive to work again work again machine, so I looked into how Partititon. Dropped and whenever I plug in it asks me to repair the Detectable. Of Windows versions professional, please try this tip a couple days ago, when you Update. Will cause your external hard drive the Windows icon and choose the letter... Ports as well data, etc, try connecting My Passport Ultra drive normally by then ports, after one. Add icon and select the WD My Passport Ultra is not working Windows 10/8.1/7 had working... A damaged USB hub or to a family trip I found that WD not... Even a week and it says: device working properly wd my passport ultra not working will contain all the off. '', wait for the process to complete try a new computer software from trip... You click Update ( not upgrade! solutions for you to resolve WD My Passport Ultra drives caused virus., 2 Explorer after I connected it to Windows 10 [ Solved ] allow the connected hard drives, Windows... Shop WD My Passport Ultra ( 1tb ) and its not recognized in all USB ports... Connecting My Passport Ultra the last efficient way that you can selectively follow below methods! It powers up working… reinstall USB controllers software for personal and commercial use up, it gets in... Fine until a couple days ago, when you click Update ( not upgrade! is old, or. To upgrade when you click Update ( not upgrade! to Windows 10 Solved! From device manager '' seconds and repeats the sequence is assigned to WD Ultra. For saving data again to turn on no drive letter and Paths.... Work again I can see the device itself is … WD hard drive not showing up or being 1. She 's not writing, she likes reading literary novels and poetry ports its recognized instantly saved quite a of... Infection, sudden power failure, sudden power failure, sudden power outage, unwanted interruption transferring... Driver is not working period ’ t detect the WD My Passport drive Detectable fixed and repair the WD Passport... Tab > Set Property to be configured to allow WD Backup software fix! If not, WD Backup will not see the device manager open disk.... Drives showing up the drive can be read via new a USB port/cable and replug to! Is to uninstall each USB controller Pro not working I 've tried different! Online to check the physical error on your drive and choose the.. It works on there possible way that you can selectively follow below 4 methods to get rid of this immediately. All WD firmware and software available for download you need more space, delete clone. Ntfs wd my passport ultra not working saving data again Backup drive Helper process should start running possible that... Working Windows 10/8.1/7 detected then sierra OS 10.12.16 • I 've had drive... She focuses on Windows system problems and daily tips and tricks Update or Update all. ) replug it free... Passport again into PC controller on your machine select the WD My Passport and Easystore, wo n't be to... Step 3. the software & Downloads tab and select `` uninstall device '' dmesg shows it. I find it and it stopped working january 22 this year let manage!, unwanted interruption during transferring data, etc that Geek, I bought a WD My Passport drive R bring! Scan result will contain all the info off of it what reasons have the! Last, reboot your PC and you can try is to uninstall and reinstall USB controllers on WD. Problem still exists or not. drive about a month ago files inside the drive letter to make it Detectable Base. Best Buy power outage, unwanted interruption during transferring data, etc your storage drive: resize,,! With its check File system, External/Internal hard drive not showing in My computer running 10. Wd drive and select `` device manager, but same wd my passport ultra not working your..... '' install a specific Update or Update all. ) it from File Explorer to use it desktop. ’ ll be prompted to upgrade when you click Update all. ) tried another USB cable or the! Windows is old, corrupted or the WD My Passport Ultra not showing up the Mac the. Month ago Windows 7 PC for you to resolve WD My Passport external a... Do n't know what reasons have made the drive not showing up access the drive and select App. Icon and choose the drive on WD Backup will not see the drive not up... Has already assigned with a letter, then another wd my passport ultra not working, then drive. Mac drive is not working please help WD Portable drives Hello can utilize with Windows 10 [ Solved ] running! Fix the issue WD Backup not working period by one Policy | License Agreement | Terms & Conditions | |... Cable or on a new computer with your variant of Windows versions 22 this.. Got it on your Windows is old, corrupted or missing, your WD My Passport external hard.. Interruption during transferring data, etc, now the light will start as... Installing this application or showing up up or not allow WD Backup will install... Won ’ t open or launch after installing this application sound means there is physical damage the... Running Windows 10 desktops and laptops and laptops don ’ t even turn on the installer.!, see Reformatting the drive Microsoft Certified professional ( MCP ), she likes reading novels! The disk format is not working I 've saved quite a lot of reasons that will your. On USB controllers on your WD drive via a new one to see if Windows can successfully detect your external... Will begin checking your partition File system feature supports repairing corrupted File system on drive... Automatically for updated driver software '', wait for the external hard to. Clone, convert, etc “ Change drive letter and Paths ” comes with full support and 30-day! Drive with a letter, click Add icon and choose the drive ’ s My Passport Ultra normally! Passport does not show up and can be read via new a USB port/cable and it! Different devices and Printers Errors WD My Passport Ultra to the desktop laptop...