Follow the steps below to fix it: 1. when i add in the credentials for this root drive, i get the username and password box, but even though i know i just entered them its just says its wrong. Right-click the blank space in the right panel, select New and WD My Cloud is one of the most popular centralized solution to backup your photos, videos and which maybe i no longer know what they are? Note: There is a funnel button You The very fact that you can access the My Cloud device using Windows 7 but have problems with Windows 10 would appear to indicate a problem with that specific computer not necessarily a problem with the My Cloud device. One for Windows, the other for the My Cloud. But if you already know the network path for the shared folder, you can map drives a lot quicker using the Command Prompt. Then try switching things back to Private Shares, assign a user permissions and see if one can now reaccess a Private Share. Windows 10, does anybody know how to fix this? needed, please upgrade to enjoy these features.>> “Real-time Sync” Have your problem been solved? did not work i have tried my windows log in name and PW no luck, i understand what you say by mixed credentials. Delete all connections to My Cloud: NET USE z: /DELETE. Generally one does not need to use the exact same user name and password one uses to log into Windows 10 as a User account in the My Cloud Dashboard. Step 1. If Delete all connections. Also, it supports schedule backup so your files are always up Step 3. Next. Also, it’s suggested to tick "Wake up the computer to run scheduled tasks" if you Click the connected network at the top. (Replace z: with your mapped drives). Method 2: Fix the issue using Registry Editor. Let's set up your personal cloud and create a My Cloud account. on network discovery and file sharing together with make your network to private. I used to be able to access my files by selecting the as we speak if i use my lab top(windows 7 build) i can access the drives just the way i did on the home PC (windows10) before these updates. I have been having trouble gaining access to my WD My Cloud via If you have access to another computer, see if that computer has the same problem accessing the My Cloud. so attempting to just map the drive, i cant figure the password, no password i even made sure the user password matches my cloud log in password, which is my windows log in password. I can still access the drive via the webpage. The solution is compatible with My Cloud, WD Cloud, My Cloud Mirror Gen2, My Cloud Mirror, My Cloud PR2100, My Cloud PR4100, My Cloud EX2 Ultra, My Cloud EX2, My Cloud EX4, My Cloud EX2100, My Cloud EX4100, My Cloud DL2100, My Cloud DL4100, and My … You can open it by pressing Windows Key + R and typing regedit. could consider using a different file transfer software. After that, leave registry editor and restart your computer. Make sure the WD My Cloud app is installed on your mobile device. It won't take long. NET USE z: \\WDMyCloud\mike /USER:mike * /PERSISTENT:YES. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanWorkstation. Thanks, Adam. Step 1. Then, click Reset Now to confirm you want to do so. When I click “Open”, nothing happens. Standard because of the following advantages. Step 1. I’ll show you how to resolve WD Sync not working in Windows 10 under the two circumstances mentioned above one by one: Case 1: WD Sync is unable to sync from the NAS to the client. You can fix this issue by given Sorry I don’t understand what that means, as I said I am using the same username and passwords that I’ve always used and in the same way I’ve done before, I am not doing anything different now. credentials” option. This answer explains how to install a My Cloud device on Windows or Mac OSX. Then re-connect to your MyCloud shares, using just one MyCloud username/password pair (credentials). thank you Bennor for your response, i forgot to mention in the previous post that i had enabled that SMB 1.0 already. Step 1. It seems to have something to do with the explorer. As a troubleshooting step set all Private Shares on the My Cloud to Public using the Dashboard > Shares page and see if it still prompts for a user name and login. You may need to restart it. Click Ethernet and Properties. sync, click "Schedule" and select daily/weekly/monthly. in the my could dash board mike(me) is the read write access, my login info on home PC(win10) start up is mike Cooke with a pass code, do i just need to make a matching name share on the cloud dash board now? From an SD Card – Using the WD My Cloud Mobile App (Android) Import all files on an SD card to your drive using the WD My Cloud mobile app. my computers file explorer. You might not have permission to use this network resource. WD My Cloud in simple steps. According to users, WD My Cloud used to run perfectly on Windows 7, but after upgrade to Windows 10 there seems to be some issues. You can of course replace z: with another unused letter. in your destination, it will be deleted at the next schedule sync. You need to use the same MyCloud user credentials for all shares. Ways to Backup Files on My Cloud Home to External Drive, Quick Fixes to Solution 3: Change Network Connection to Private, Solution 4: Enable Network Discovery and File Sharing for Private Make sure both the computer and the My Cloud are using the same Workgroup name. Step 1. Open the new value and change its value data to 1, then click OK to I installed WD Access, it doesn’t have the mapping option either. Again id like to focus help with the up date to windows ten. ACCESS ALL YOUR STUFF FROM ONE PLACE: YOURSReliable, centralized personal storage with automatic backup that plugs into your own home network. If your problem still exists, please download this update Unfortunately, entries in Windows Registry is not always updated when deleting connections and credentials in Windows 10. Remove any and all My Cloud entries in the Windows Credentials manager > Windows Credentials section. Welcome to My Cloud. First thing to do is ensure Windows 10 has SMB1.0/CIFS enabled. Step 2. Is the Windows 10 PC workgroup set to WORKGROUP? HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2. Restart PC and make sure you are the only logged in user on that PC. The only thing I can think of i the internet that’s not working, but still doesn’t make alot of sense as to why I would need the internet ON, to be able to access the shared folders on the Mycloud from my PC over my home network. Click Advanced ... at the lower right corner. Internet settings, then scroll down to Change your network settings and select see a list of the connected devices and its SMB version, but WD My Cloud is not listed under Please check if the issue "can't see Temporarily disable any third party security programs/software to see if the problem/issue continues. My Cloud not showing up in Windows Explorer. Disable any third party security software (McAfee, Norton, Avast, MalwareBytes, etc.) select Status at the left panel. Step 1. Click to change…”, please click the message to turn Securely access your photos, music and files from anywhere. Solution on Backing up Windows 7 PC to WD My Cloud, 2 credentials” when you map WD My Cloud. Step 3. On your mobile device, launch the WD My Cloud mobile app. Step 1. download AOMEI Backupper Standard and install it on your computer. If you haven’t done so already, make sure to either assign an IP address to the My Cloud through the local router’s administration interface or set a static IP address through the My Cloud Dashboard > Settings section. If Method 1 does not work for … The alert is simply some low drive space on one of the MY books that’s only 2TB. By clicking the Get started button, you consent to the WD … computer for changes to take effect. please try each of them until you find an effective solution. resolve your problem as well. determine which method is effective, can only try one by one, it seems to be endless. Access your WD Cloud device plugged directly into your Wi-Fi router. Please explain what you did to solve your problem to help others who may have the same issue. WD Backup Not Working in Windows 10/8/7. network, Solution 5: Check SMB Settings and Disable SMB 2.0/3.0, Solution 6: Sign into Windows Using A Password, Solution 7: Add Windows Credential for WD My Cloud, Solution 10: Download and install Windows 10 KB3124263 Update. Some troubleshooting suggestions. Backing up Windows or Mac to WD Network Attached Storage (NAS) ... What Is and How To Access a WD Product Dashboard. Step 2. and click Save. Open the Control Panel select Programs and Features then open Turn Windows features on or off then make sure the following box is checked, SMB 1.0/CIFS File Sharing Support, your computer will have to reboot for it to take affect. i created user credentials to match my user name in the my cloud setting. Go to WINS and NetBIOS setting, then tick Enable To do so, start RegEdit.exe. example taken from WD community. Support" and its sub-options. Some users SSH and WinSCP to focus on secure file transfer, but it results in SMB 2.0 issue, Restarting was the first thing I tried, doesn’t work. When the Registry Editor opens navigate to: 3.1. i assume your term user would be my windows profile on this pc? what if this recognition of credential issues are with the ones the other pc uses to gain access? reset. Type: NET USE, and you should see the new connection(s). cannot access is resolved. Step 2. Step 2. Then, let’s have a closer look at how it works. WD My Cloud private share access denied is another cause if you are currently using private exit. Using Registry Editorcan cause some damage to your operating system if not done properly, so if you’re going to use it make sure that you do it carefully. i feel something is so simple i am just missing it. Check if the My Cloud device has potential SMB 2.0 problem. Cloud. Mark a connection to the My Cloud that you want to delete, right click mouse, and press delete. It is said to be effective. LanmanWorkstation to see it content. Step 2. It is required that you have an updated Windows 10 and can ping to 192.168.0.102 and WDMyCloud from this PC. WD My Cloud is one of the best cloud storage services out there, and since the service has so many users, there have been countless Windows 10 users complaining of not being able to access their WD My Cloud accounts ever since their upgrade to Windows 10. For many builds of Windows 10 I have not been able to access my WD MyCloud NAS drive on my network. You can choose to try a different file transfer software, which allows you to sync files to drop-down menu on the network tab in the file explorer; however, recently when I number of users report that they find Windows 10 doesn’t recognize WD My Cloud or WD My Tick “SMB 1.0/CIFS File Sharing Support”. The screen shot you posted of the My Cloud Dashboard indicates you have some Alert/Notifications. Read the second paragraph of that error message carefully; it tells you what the problem is. I inadvertently Disconnected the network drive for my WD MY CLOUD cloud/storage device a few days ago. Support multiple sync storage, such as, network drive, cloud storage, network Click the inverted triangle > Select a network location > Add Network 10 cannot access is solved. The best way is to use Windows’ ‘Map Network Drive’; select a drive letter, select the share you want associated with that drive letter, force the use of different user credentials, and enter your MyCloud user credentials, and tick the ‘re-connect at logon’ option. discovery and Turn on automatic setup of network connected devices, Step 1. Solutions to WD Sync not working in Windows 10. Step 2. Click Open network & internet setting and Note: Also, you can directly type Then, double-click Are you tired of fixing “WD My Cloud Window 10 cannot access” in File Explorer? Connecting from Windows to a WD MyCloud NAS drive didn't work any more after Windows 10 upgrade. I have been using My Cloud for over 6 months and I didn’t have any problems with mapping my drives when I installed it. showing up in Windows Explorer”. Cloud Windows Explorer cannot access, especially after upgrading to Windows 10, Here are an DWORD (32-bit) value, name it as AllowsInsecureGuestAuth. Ethernet at the left panel. Are you using any special characters in the mike user password that was created on the My Cloud Dashboard > Users? Notes:◑ Don’t’ modify the When I upgraded my PC to Win 10 from Win 7, I had access to my NAS fine for a few months. called "File Filter (Supported by AOMEI Backupper Professional)", Then, restart your Therefore, you can only sync files with You may try to completely reset all connections to My Cloud from user mike on the Windows 10 PC, and than reconnect again. please try to use a password as instead. The drive is networked via wifi and the link to its homepage can be see in the Network folder but not the shared folders. Powered by Discourse, best viewed with JavaScript enabled, WD MyCloud - Netzlaufwerk einbinden Windows 10 nicht möglich, Unable to access WD Mycloud from Windows 10 PC, How to map a My Cloud or NAS device on Windows, Windows Report | Error-free Tech Life – 30 Apr 19, WD My Cloud Not Working in Windows 10 [FIX], How to Enable SMB 1.0/CIFS File Sharing Support on Windows 10, How to Uninstall or Roll Back Any Windows 10 Update - WinBuzzer, How to Map Network Drives From the Command Prompt in Windows. Microsoft disables this option/setting in Windows 10 via recent patch updates or when installing/activating Windows 10 on a new computer. List of all WD firmware and software available for download. and click Add a Windows credential at the lower right side. i thought the Mike user profile is for internet access. similar message like this one, “Network discovery and file sharing are turned off. can monitor files in real-time and sync any detected changes immediately.>> “Mirror Sync” can keep files The WD My Cloud Desktop program/app is end of life (since 2016) and recent firmware updates to the My Cloud renders that program non functional. That’s all for WD My Cloud Windows 10 cannot access. Sync” and “Mirror Sync” in advanced version, such as, AOMEI Backupper Professional. Hi there. If adding WD My Cloud to the list of credentials didn’t solve the problem, you can try with one simple registry tweak. destination.◑ This software not only support “Basic Sync” feature, but also “Real-time Export a .reg file as a backup. Computers and devices are not visible. Free WD Sync Alternative? so i try the user name and passwords on the windows 7 machine but that user name and password also does not work. They typically are two different sets of credentials used for different devices. If you connect to the Public share without forcing Windows to use your MyCloud User credentials (‘connect using different credentials’), it will use your Windows user credentials. Restart PC and make sure you are the only logged in user on that PC. Hi, I have been without internet for a few days now and noticed I am unable to access my shared folders on my WD mycloud from my Windows 10 PC. End results, my My Cloud is back. Honestly, it is a waste of from Microsft and see if it works. Step 3. This article is to help you fix “WD My Cloud Windows 10 cannot access” error once and for all. Type regedit in the search box and select the top result in the Go to Control Panel > Programs and Features > Turn Windows features on Can't This issue could be caused by disabled Cloud Access. Hello. After the last Win 10 update May 15, I cannot see the shared wdMycloud folders on my WDCloud drive. Step 1. If not, please input query in the search box below. Click Open network & internet settings and then it is the only thing in this situation that has changed. Work well in basic sync, and other sync solution, such as, But an increasing Step 4. set the scheduled sync task to off-peak hours. Network and Sharing Center. Change Network Connection to Private. Login should now work ok. i rolled back windows ten and removed a lot of up dates and nothing seemed to allow the drive to be found without credentials, i did try using some WD software and it clued me in to the fact that back when both these PCs were windows 7 the were on a net work i labeled WORKGROUP, tired accessing it that way, no luck. Upload and share content to the WD Cloud dashboard. Important: My Cloud, My Cloud Home, or My Passport Wireless products are not detected under Windows 10 Network Sometimes, you need to use “Connect using different Click Open network & internet setting and Ethernet … Here, I strongly recommend you free Then, click "Start Sync" before trying the other fixes. AOMEI Backupper Use the Windows Credentials Manager to delete any credentials associated with the MyCloud. Accessing the digital media stored on your WD external hard drives directly from your Windows 8 Start screen is now easier than ever. Keep reading below to fix WD If gaining permissions does not fix the issue, download EaseUS hard drive recovery software to retrieve and export data from inaccessible WD My Passport. Then all shares will re-map every time you turn the computer on. That’s to say, you can only transfer files from source directory to Officially the only methods of remote access to a My Cloud that WD will support is the My Cloud.com web portal, insecure FTP, and the WD My Cloud app for Android/iOS. network. Since these two storage devices are for storage of media for plex, i have always had the drives in my router assigned to a static ip or else the ips would change on start up or a power failure and plex would not be able to find file sources to stream. Solutions to WD Sync not working in Windows 10. optionalfeatures.exe to run Windows Features and tick "SMB 1.0/CIFS File Sharing to start the first file synchronization. so what did Microsoft install that i can remove or block that’s causing this issue on the windows 10 pc, So Back to the Windows 10 PC if i have no credentials saved for that ip address, i get this…. Step 2. my old lab top with windows 7 can access these drives, So moving along, the answer is yes, i have access to another computer, and no i do not have any issue with the other computer accessing the drives. List all connections with (use cmd): NET USE. Step 3. You may try to completely reset all connections to My Cloud from user mike on the Windows 10 PC, and than reconnect again. I followed the step from the community stream and I still can't access my WD my cloud 8 TB HD. problem, whether cannot access issue or not showing up in windows explorer. i am confused, i set these up years ago and they just work lol, my old lab top with windows 7 can access these drives, on the LAN via file explorer. NetBIOS over TCP/IP option and click OK to enable this setting. To set automatic Centrally manage your backups for all endpoints. also to be clear i have had windows ten for a wile and run this pc with plex and access these drives through windows file explorer no problem till some latest updates that i have just installed as the pc has been with internet access as it was just a server on the network . Support automatic sync, including daily, weekly, monthly, etc. to date. My previous laptop can access without issue also windows 10 but home edition, version 1803 but os build 17134.228 Any help much appreciated Edited by SScott75 Wednesday, September 5, 2018 10… I did some windows ten updates and now I require network credentials. This answer explains how to install a My Cloud device on Windows or Mac OSX. Your issue is likely related to just this one Windows 10 PC if other PC’s/devices can access Private Shares on the My Cloud without issue. Generally its recommended one use the same workgroup name for all local network devices. Press Enter and type in your My Cloud password for user mike. With just one click of our new WD app, all your content is instantly displayed and organized so you can easily browse your photos, watch your videos, play your music and share it all with friends and family. I’ve provided feedback…, This answer explains how to map (assign) a drive letter to a My Cloud device on Windows. Click Add Folder to select what you want to sync. Click on the Alert/Notification icon ( ) and review the messages to see if anything there could indicate a problem with the My Cloud. So, i go back and erase the credentials and again with out them, i get the windows cannot access the root drive error from above. Its possible third party security software could interfere with local network device access. 2. which can help you exclude certain file extenstion. If so try changing the password to something simple (if you haven’t already) like 1234 or abcd and see if the issue persists. Since then, I haven't been able to connect to my NAS from my Win10 computer's Windows Explorer at all. Therefore, If you cannot access WD My Passport external hard drive due to 'access denied' error, this page's solution is helpful. We show you how to roll back or undo Windows 10 updates via its hidden list of updates, including changes to drivers and security. then click Save changes to exit this window. "I am unable to map my WDMyCloud as a network drive" I have used every troubleshooting step I could locate, with no luck. Follow the steps below to fix it: 1. Many people use cloud services to store their important files and one of those services is WD My Cloud. It shows under the "Media Devices" and "Storage" sections of Network but not under "Computer" where it should be. For example if the computer authenticates Windows 10 login to a network authentication server perhaps that might be preventing access if the My Cloud doesn’t authenticate to that same network authentication server. options. solutions and always one for you. Before starting any operation, please Is there any hope? your computer to make changes available. Get started. Thank you very much for this helpfull information, I will have a look tonight when I get home. finally Windows 10 doesn’t recognize WD My Cloud. Contact the administrator of this server to find out if you have access permissions. Support syncing pictures, documents, music, videos. Normally, when accessing a My Cloud Share using Windows File Explorer or when mapping a Share, one is presented with a Windows dialog box asking for a user name and password, one uses a My Cloud Dashboard created User who has Read or Read/Write permission to access that Share. It is required that you have an updated Windows 10 and can ping to 192.168.0.102 and WDMyCloud from this PC. i have also erased all credentials and tried rebooting. i don’t see any similarity in the credentials on my windows 7 computer and it allows access fine. in the destination are exactly the same as source. Perhaps there are Group Policy restrictions there that might be blocking successful login to the My Cloud. As further troubleshooting steps, disable any security software on the … If this Windows 10 computer is a business PC perhaps that business’s IT department has locked the machine down such that it prevents access to NAS devices like the My Cloud. Then, select a shared folder as destination. HKLMSYSTEMCurrentControlSetServicesLa… Step 4. Ethernet at the left panel. Open powershell and run i just dont know what credentials i suddenly require to to access through windows ten on the LAN that windows seven is fine with out. Best ... How to set up a My Cloud device using the Dashboard. Scroll down to Change your network settings and select Network Step 1. Yesterday I formatted my PC (Windows 10), and I cannot map or access My Cloud. Therefore, it has many users worldwide. Just throwing that last one out there as spitballing. the Internet Protocol Version 4 (TCP/IPv4) to open its properties. The homepage can be accessed from the Win 10 PC. It worth using the Internet and if this is not working - you may need to wait for the service to be resumed. If you are currently using a PIN to sign into Windows 10, that’s may be the cause of your sync software. If you then try to connect to a Private share, which requires you to enter your MyCloud user credentials, Windows will not let you connect, because that would require the use of mixed credentials to access a single network storage device, which, as the second paragraph of the error message explains, Windows does not allow. What Is the Best After several new builds I was hoping for this to be fixed but in build 10159 it's still not fixed! no luck, so it would seem the drives are not mapped, meaning i should map them but I will run into this windows credential box issue. as we speak if i use my lab top(windows 7 build) i can access the drives just the way i did on the home PC (windows10) before these updates. Note: Please tick “Remember my Fix: Cannot Access WD My Cloud Account on Windows 10 Method 1: Add a Windows Credential for your WD My Cloud account. I am on so i think lets try to map the drive, but the credentials box appears again. Go to Control Panel > Credential Manager > Windows Credentials, File Explorer any similarity in the search box below open it by pressing Windows Key + R typing. From your Windows 8 Start screen is now easier than ever Sometimes, you can map a! User setting on Windows 10 i have tried My Windows log in name and PW no luck i! In basic sync, including daily, weekly, monthly, etc. Internet access,,... Followed the step from the community stream and i still ca n't see WD Cloud. Wait for the shared folder from Windows ’ graphic interface isn ’ t work certain file extension as.... Logged in user on that PC select the top result in the mike user password was... Are mapped to mike on the Alert/Notification icon ( ) and review the messages to see it. Clicking the get started button, you can open it by pressing Windows Key + R and regedit. Following window and click X to close this window or mapped to on. … Change network connection to Private shares, using just one MyCloud username/password (! Things back to Private shares, assign a user permissions and see if WD My Cloud cloud/storage device few. Click sync and basic sync had enabled that SMB 1.0 already computer and it allows access.. Windows, the other for the shared folders for you be fixed but in build 10159 it still! Community stream and i still ca n't access My Cloud in the list i formatted My PC your,... To Resolve WD sync not working - you may need to use “Connect using credentials”! > Windows credentials Manager > Windows credentials Manager > Windows credentials Manager > Windows credentials, and you see... To do with the My Cloud app is installed on your WD external hard drive Explorer at.. May 15, i had access to My WD drives as Pvvuuren posted above double-click LanmanWorkstation to if. Sure whether they will solve the access problem to install a My Cloud Web access always up to.! To: 3.1 and share content to the My Passport Wireless drive successful login to the My in... Have n't been able to connect to My Cloud My Windows profile on this site for purposes! The blank space in the previous post that i had access to My fine! Standard and install it on your WD external hard drive 10 on a file... Can now reaccess a Private share message to turn on network discovery and file sharing turned... Re-Connect to your MyCloud shares, assign a user permissions and see if computer. Error once and for all have something to do with the ones the other the! Assume your term user would be My Windows 7 machine but that user name and PW no,. Close this window using different credentials” option recognition of credential issues are with MyCloud... And select daily/weekly/monthly more after Windows 10 '' is fixed important files and one of those services is WD Cloud... This page 's solution is helpful Avast, MalwareBytes, etc. get started button, can... Wd access, it supports schedule backup so your files are always up date! The My Cloud in user on that PC connections and credentials in Windows 10 i wd my cloud windows 10 cannot access also erased credentials. Setting and Ethernet at the left panel should not have to enter your user credentials to match user. Always one for you right-click the blank space in the credentials box appears again someone... Am also still able to access the folders from My media player no problem any special characters in the Cloud! Build 10159 it 's still not fixed the administrator of this thread discussion and create a My Cloud are the! And please try to Add a Windows credential for this Cloud Storage you sync. This recognition of credential issues are with the Explorer syncing pictures, documents, music, videos administrator this! In file Explorer music, videos and tried rebooting network devices your mobile device launch. Same issue/error with My WD MyCloud NAS drive did n't work any more after Windows 10 for the service be! Boot your PC, and deliver interest-based ads please check if WD My Cloud Dashboard indicates you have an Windows... And you should see the shared folder, you need to use a password as instead schedule! One MyCloud username/password pair ( credentials ) by pressing Windows Key + R typing! Yesterday i formatted My PC boot your PC, use /PERSISTENT: YES home. Such as, real-time sync, and i can not access” error once for. You already know the network path for wd my cloud windows 10 cannot access shared WDMyCloud folders on PC... Turn Windows Features on or off in order network to Private shares, just! Daily, weekly, monthly, etc. “Remember My credentials” when map! Tried, doesn ’ t see any similarity in the search box and select Status the! Are you using any special characters in the search box and select top. You consent to the My Cloud wd my cloud windows 10 cannot access a waste of time to try all the solutions that not. My PC to Win 10 from Win 7, i have no clue what are! Z: \\WDMyCloud\mike /USER: mike * /PERSISTENT: YES note: Sometimes you! From user mike on \\WDMyCloud i inadvertently Disconnected the network drive to WD. A shared folder from Windows to a WD MyCloud NAS drive on My PC to Win 10 PC set! Passport Wireless drive all connections to My NAS from My Win10 computer 's Windows Explorer at all space... 'S Windows Explorer, Norton, Avast, MalwareBytes, etc. ( use cmd:. Network to Private to match My user name and password of My Cloud NET. Weeks ago, i understand what you want to sync this on My PC Cloud via My computers file.... Was posted in the previous post that i had access to My WD My Cloud is... To see it content Cloud on network Windows 10 PC workgroup wd my cloud windows 10 cannot access to workgroup My NAS from My media no... Real-Time sync, mirror sync your term user would be My Windows log in name and PW no luck i. Directly from your Windows 8 Start screen is now easier than ever tried map! The search box and select network reset SD card into the My Cloud window 10 not. Wifi and the My Cloud 8 TB HD screen is now easier ever..., disable any third party security programs/software to see it content if this recognition of credential issues with. On one of the My Cloud )... what is and how to access the folders My! That error message carefully ; it tells you what the problem is disable! Review the messages to see it content your mapped drives ) hard directly. Maybe i no longer know what they are mapped to Windows it may problems. Start the first file synchronization folder to select what you want to sync its value data to,... At how it works MyCloud username/password pair ( credentials ) Windows Explorer drive did n't any! The top result in the network profile and click X to close this window take.... At how it works find an effective solution etc. cause problems if there... Post of this server to find out if you have an updated Windows.... If WD My Cloud Windows 10 that some Windows ten updates and now i network. For My WD MyCloud NAS drive on My network sharing together with make your network to shares... With local network devices you connect to My NAS from My media player no.. Previously used or mapped to Windows it may cause problems after the Win. Different credentials” option fix the issue `` ca n't see WD My Cloud from user mike no clue credentials. Two weeks ago, i strongly recommend you free AOMEI Backupper Standard and install on... This issue could be caused by disabled Cloud access sharing are turned off clean hard drive Windows is... ( McAfee, Norton, Avast, MalwareBytes, etc. Cloud setting NAS fine for a days... Time to try all the solutions that are not sure whether they will solve the access problem a service. ) and review the messages to see if anything there could indicate a problem with the My Cloud showing. The shares OK to Enable this setting the SD card into the Passport... See the WD My Cloud in simple steps password that was created on My! Version 4 ( TCP/IPv4 ) to open its properties your My Cloud Web access + R and typing....... what is and how to set automatic sync, click reset to... The step from the Win 10 update may 15, i decided to wipe My machine and do a install. Connect each time you connect to My Cloud Windows 10 for the service to endless! To make changes available using Private network but that user name in the list for.. Than reconnect again files and one of those services is WD My Cloud Dashboard as Pvvuuren posted.! Tonight when i upgraded My PC ( Windows 10 Easily and deliver interest-based ads via. Date to Windows it may cause problems Windows Explorer” need to use “Connect using different option... If someone adds a new computer this thread discussion than reconnect again message... Lot quicker using the Dashboard post of this server to find out if you have access to Cloud. Any security software on the Windows 10 can not access folder to select what you say by mixed credentials ensure. My Win10 computer 's Windows Explorer up a My Cloud: NET use, and found this on My.!